UpstreamNew in Penguin paperback, New York Times bestselling author Dan Heath asks what happens when we take our thinking upstream and try to prevent problems before they happen. Informs, engages and, above all, entertains Charles Duhigg, bestselling author of The Power of Habit When we shift our energies upstream, we stop dealing with symptoms and we start fixing problems. If we can stop crimes from being committed, we do not need to solve crimes. If we can
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