HBR Guide to Coaching Employees (HBR Guide Series)When you're swamped with your own work, it's hard to make time to coach your employeesand to do it well. But if you don't help them build their skills, they'll keep coming to you for answers instead of finding their own solutions. In the long run, investing in their development pays off. Whether you have a star on your team who's eager to advance, an underperformer who's dragging the group down, or a steady contributor who feels bored and neglected,